Safety Information

Please exercise caution when using essential oils. If you are pregnant or have any kind of health or skin condition, we recommend you speak to your doctor before use. Essential oils are highly concentrated liquids, so use in moderation. Pure essential oils should never be used directly on the skin and should never be ingested. When using an essential oil for the first time, do a skin patch test.

Each essential oil is unique and may not be suited to everyone. Please research potential benefits as well as safety precautions before using any essential oil. Some essential oils may interfere with medication.

Check with your medical professional if you have any concerns.

Recipe results

As with all our DIY recipes, you can experiment to suit your preferences. Many factors can change the end result, including temperature, humidity, light, ingredient quality. Some DIY's can be amended by remelting or adding ingredients, but some cannot. Please read the whole recipe before beginning and remember to have fun!

Hello Sweetheart cannot issue a refund if any of the DIY product's you make using our raw DIY ingredients do not perform as you would have hoped. We will, however, offer a refund if the raw DIY ingredient packaging is broken or leaking, or the ingredient itself appears to be ‘off’.

Before using any raw DIY ingredient for the first time, please first research the ingredient’s potential benefits as well as safety precautions and possible side effects. Check with your medical professional if you have any concerns.

If you have severe acne, very sensitive skin, or any other skin condition or health condition, we recommend seeking medical advice before using any new product on your skin, whether that be a raw ingredient, a DIY product you have made yourself, or commercially formulated product.